A Step-by-Step Guide to Withdrawing Crypto from HashKey Exchange

 

Withdrawing cryptocurrency from HashKey Exchange is a straightforward process designed for security and efficiency. Follow these updated steps to seamlessly transfer your digital assets to a personal wallet.

Step 1: Access Your HashKey Exchange Account

Log in to your HashKey Exchange dashboard. From the top-right menu, navigate to "Assets" and select "Custody Account" followed by "Withdraw" to start the withdrawal workflow.

Step 2: Whitelist Your Personal Wallet (If Needed)

If your target wallet isn’t pre-approved, complete these steps:
  1. On the withdrawal page, click "Whitelist Management".
  2. Select "Add Withdrawal Whitelist" and choose "Personal Wallet".
  3. Input the asset type, blockchain network (e.g., ERC20 for ETH, Bitcoin for BTC), and wallet address.
    Note: Always match the network to your asset. HashKey Exchange only supports ERC20 for ETH and Bitcoin’s native network for BTC.
  4. Sign the transaction request. For ETH/ERC20 assets, MetaMask users can connect directly for instant signing.
  5. Verify with your email and SMS codes, then confirm submission. The system will validate the address automatically.

Step 3: Execute the Withdrawal

  1. Return to the withdrawal page, select your asset, network, and pre-approved wallet address.
  2. Enter the withdrawal amount and review all details carefully.
  3. Confirm the transaction, verify with email/SMS codes, and submit the request.
HashKey Exchange processes withdrawals promptly, ensuring funds reach your wallet securely.
Pro Tips:
  • Double-check network compatibility to avoid errors.
  • Use whitelisted addresses for faster transactions.
  • Enable 2FA for an extra layer of security.
By following this guide, you can confidently withdraw crypto from HashKey Exchange while safeguarding your assets. Always retain transaction IDs for reference.
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